User Guide

1. Pick your preferred date & time
2. Register your participants’ details by clicking on “register here”. Double check the details provided are accurate and submit. When ready, tap “Yes, I’m done!”
3. Select certificate delivery and number of pax before “ADD TO CART”.
4. Confirm session and number of pax before “PROCEED TO CHECKOUT”
5. Fill in the required information in the billing details
6. Select your payment method and click “PLACE ORDER”

Non-HRD

7. Proceed with payment. For direct transfer or online payment, simply follow the provided instructions
8. Once order is placed, you will receive Thank You email

HRD

7. Check your email and simply follow the provided instructions for HRD grant application
8. Person in-charge (PIC) will receive a confirmation email along with zoom link and participant notes upon grant approval

Online Training Rules

Applicable for remote online training only.

1. Prepare conducive environment for learning
2. Availability and smoothness of internet connection
3. Individual laptop, PC or smartphone with webcam/camera features for EACH participant
4. Ensure “Zoom Meeting” apps/software is being installed in the device
5. Participants are required to be fully focused and show their faces throughout the entire training session
6. Participants are required to stay attentive and avoid multitasking
7. Do not drive while training
8. Participants shall be punctual and familiarized with Zoom application

Registration T&C

Registration
Registration shall be made via online registration and it will only be confirmed upon receipt of full payment and settlement of previous outstanding dues

Confirmation of Registration
A confirmation email will be sent before commencement of the training with full payment from Client or training grant approval from HRD Corp

E-Certificate
E-Certificate of Attendance will be issued to participants who attended at least 75% of attendance of the total modules/training. E-certificate(s) will be emailed to person responsible (PIC) within 14 working days upon received payment from Client / HRD Corp.

Payment T&C

Payment Method
Full payment shall be settled fourteen (14) working days before training commencement

Please submit proof of payment and email at billing@magcolm.my. Invoice will be issued in the following week for confirmed orders.

Beneficiary Name : Magcolm Solutions Sdn Bhd
Public Bank: A/C No. 321 6035 824

Cancellation T&C

Cooling-Off Period
Clients have a three (3) business days cooling-off period from the date of payment to cancel their registration for Training. excluding e-learning courses (ala-cart or in bundles). During this period, a full refund (after deduction of payment gateway and admin processing fees) will be issued, provided that no Training materials have been accessed or issued. After the cooling-off period, normal cancellation policies will apply.

Rights for Changes
Magcolm Solutions reserves rights to make any changes to the training, venue and trainer replacements if warranted by circumstances beyond its control. Magcolm Solutions also reserves the right to make alternative arrangements without prior notice should it be necessary to do so. Upon signing the registration form, you are deemed to have read and accepted the Terms and Conditions applied

Cancellation & Refund Policy by Participants
Refer to our latest refund policy at https://www.magcolm.my/terms-and-conditions/

Cancellation & Refund Policy by Magcolm Solutions
In the event of cancellation by Magcolm Solutions, all fees will be refunded in full, or the participant may reschedule to the next available date. Should cancellation become necessary, Magcolm Solutions will attempt to contact all registrants verbally or in writing