User Guide

1. Pick your preferred date & time
2. Register your participants’ detail by clicking on ‘register here’. Double check the details provided and submit When ready, tap ‘ Yes, I’m done!’
3. Select courier charge and number of pax before “ADD TO CART”
4. Confirm session, number of pax before “PROCEED TO CHECKOUT”
5. Fill in the required information in the billing details
6. Select your payment method and click “PLACE ORDER” to finalize your transection
7. For direct transfer or online payment, simply follow the provided instructions
8. Once order is placed, you will receive Thank You email

Online Training Rules

1. Prepare conducive environment for learning
2. Availability and smoothness of internet connection
3. Individual laptop or PC with webcam/camera features
4. Ensure “Zoom Meeting” apps/software is being installed in the device
5. Participants are required to be fully focused and show their faces throughout the entire training session.
6. Participants shall be punctual and familiarized with Zoom application

Registration T&C

Registration
Registration shall be made via online registration and it will only be confirmed upon receipt of full payment and settlement of previous outstanding dues

Confirmation of Registration
A confirmation email will be sent before commencement of the training

Certificate of Attendance
Certificate of attendance will only be delivered upon full attendance with full payment and after completion of the training

Payment T&C

Payment Method
Full payment shall be settled fourteen (14) working days before training commencement

Please submit proof of payment and email at info@magcolm.my. Invoice will be issued within seven (7) working days

Beneficiary Name : Magcolm Solutions Sdn Bhd
Public Bank: A/C No. 321 6035 824

Cancellation T&C

Rights for Changes
Magcolm Solutions reserves rights to make any changes to the training, venue and trainer replacements if warranted by circumstances beyond its control. Magcolm Solutions also reserves the right to make alternative arrangements without prior notice should it be necessary to do so. Upon signing the registration form, you are deemed to have read and accepted the Terms and Conditions applied

Cancellation & Refund Policy by Participants
Refer to our latest refund policy at https://www.magcolm.my/terms-and-conditions/

Cancellation & Refund Policy by Magcolm Solutions
In the event of cancellation by Magcolm Solutions, all fees will be refunded in full, or the participant may reschedule to the next available date. Should cancellation become necessary, Magcolm Solutions will attempt to contact all registrants verbally or in writing