No More Oops! Fixing the 5 Dangerous Practices Behind Food Poisoning

Food Poisoning Prevention

Each week in Malaysia, the news tells us about food poisoning. It happens in schools, at events and in restaurants. Sometimes it is just a mild stomachache, but other times it is serious enough to send people to the hospital.

Most of these cases could have been prevented.

The truth is, many food safety problems do not happen because people lack knowledge—they happen because people do not put what they know into practice.

This article explores the top 5 dangerous practices found in eateries and school canteens and provides a Strategic Blueprint to fix them. These solutions apply to small eateries, catering kitchens and even home-based sellers.

💡 Note: To learn about the bacteria and toxins that trigger these illnesses, visit our blog – Oops! 50 Years of Food Poisoning Mistakes We’re Still Making.

1. Poor Hand Hygiene — Small Actions, Big Impact

Washing your hands in the right way is the easiest habit that can help stop food poisoning before it happens. The sad thing is, many people forget this step, especially in busy kitchens and school canteens.

⚠️ Common Bad Practices:

  • Touching raw chicken and then right away touching cooked food.
  • Collecting money and serving food without washing hands in between.
  • Having long nails or nail polish can trap dirt and bacteria.
  • Using your phone while you are preparing food.
  • When you wipe your hands with a dirty towel used for tables.

Every one of these can move germs like E. coli, Salmonella or Staphylococcus aureus right into the food that you are about to serve.

✅ The Solution:

  1. Wash your hands with soap for at least 20 seconds, especially after you touch raw food, rubbish, hair or your face.
  2. Use sinks made for handwashing, not the food prep sinks.
  3. Dry your hands with paper towels or air dryers, not kitchen towel.
  4. Do not wear jewellery, watches or have long nails if you handle food.
  5. Cover any cuts or wounds with waterproof plasters. Wear gloves over them.

💡 Tip: Gloves are not magic. You need to wear them on clean hands and change them often to keep safe!

For more on international hygiene standards, refer to the UK Food Standards Agency (FSA) Guidance.

2. Cross-Contamination — The Invisible Bridge of Bacteria

Cross-contamination occurs when bacteria move from raw ingredients to ready-to-eat food. Maintaining a clear operational architecture through colour coding is the best way to keep your business audit ready.

Think about this: A canteen worker cuts raw chicken, wipes the cutting board with a wet cloth, then chops vegetables for salad, all on the same surface. That cloth just became a taxi for bacteria.

⚠️ How It Commonly Happens:

  • You should not use the same knife or chopping board for raw meat and cooked food.
  • Never put cooked food on trays that had raw meat on them before.
  • A kitchen that does not have clear dirty and clean areas can be a problem.
  • Do not use cleaning cloths again without washing them well.

✅ The Solutions — Colour Coding, Separation and Layout Design

1️⃣ Colour Coding for Utensils

Many kitchens, factories and central kitchens use colour-coded systems. These systems help with hygiene control.

Even small canteens can use an easy way to do this. For example, they can mark knives or boards with coloured tape.

Authority Reference: NSW Food Authority: Cutting and Serving Boards

Colour Used For
Red Raw meat
Blue Raw fish and seafood
Green Raw vegetables
Yellow Raw poultry
White Bakery or dairy, ready-to-eat food

2️⃣ Separation by Layout

Every kitchen, big or small, needs a food hygiene layout — a physical flow from raw to cooked to serving.

  • In food manufacturing plants, zoning must be followed at all times. Raw and cooked food areas are divided by walls or air curtains and staff movement is carefully controlled to prevent contamination.
  • In bakeries, areas where allergens like nuts or dairy are handled are kept separate to stop them from contaminating other foods.
  • In seafood processors, “wet zones” where raw fish is cleaned are kept separate from “dry zones” where food is packed or cooked. This helps prevent contamination.
  • In canteens, even a simple divider or clear labels can help keep things safe. Raw food is prepared on one side and cooked food is handled on the other.

💡 Cross-contamination does not always need to look dirty. A small, invisible bacteria can grow fast and turn into millions.

3. Improper Food Storage — When Temperature Becomes the Silent Culprit

Food safety is not just about being clean. It is also about keeping food at the right temperature. Bacteria grow easily in warmth and when food stays too long between 5°C and 60°C, which is called the danger zone, they can multiply quickly and make the food unsafe to eat.

⚠️ Common Storage Mistakes:

  • Leaving cooked food out from morning until lunch.
  • Keeping raw meat on top shelf of the fridge, this can let juice drip onto other food.
  • Thawing frozen meat at room temperature.
  • Putting food back in the freezer after it has thawed.

✅ Correct Storage Temperatures

Storage Type

Temperature (°C)

Safe Practice

Frozen

Below -18°C

Keeps bacteria inactive (not killed). Store meat, seafood, ice cream here. Don’t refreeze once thawed.

Chilled

0–5°C

Slows bacteria growth. Store cooked food, dairy, leftovers or ready-to-eat meals.

Room Temp (Danger Zone)

5–60°C

Avoid keeping food here for >4 hours.

Hot Holding

Above 60°C

Use warmers or steam tables for food waiting to be served.

Authority Reference: FSANZ Safe Food Australia Guide

🧊 Safe Thawing Methods:

  • Chiller Thawing: The safest way. Thaw in the fridge overnight at 5°C or below.
  • Cold Running Water: Use leak-proof packaging under running water below 21°C for no more than 2 hours.
  • Microwave: Only if cooking the food immediately after thawing.

Authority Reference: FSANZ Safe Food Australia Guide

💡 Example: Fried rice that stays out at room temperature can lead to food poisoning from Bacillus cereus. This is a common issue in Malaysian schools and catering events.

4. Under-Cooking — When “Looks Cooked” Isn’t Safe Enough

Food poisoning often happens when food looks brown on the outside but stays raw inside. You must achieve a specific core temperature to kill harmful pathogens.

⚠️ Common Mistakes:

  • Large pots of curry are left unstirred, so you get cold spots in it.
  • Thick meat is grilled too fast. The outside burns but the inside stays raw.
  • Fried chicken comes out crispy, but the centre stays pink.

✅ Safe Cooking Temperatures & Associated Pathogens

Using a food thermometer to hit these “kill-step” temperatures is the only way to ensure your food is safe and your business is audit ready.
ProductMinimum Internal Temperature & Rest TimeAssociated Pathogen (The Risk)
Beef, Pork & Lamb (Steaks, Chops and Roasts)63°C + 3 minutes restSalmonella and Staphylococcus aureus
Ground Meats (Beef, Pork, Veal and Lamb)71°C Salmonella
All Poultry (Chicken, Duck, Turkey and Stuffing)74°CCampylobacter and Salmonella
Eggs71°C Salmonella
Fish & Shellfish63°C VibrioListeria and parasites
Leftovers & Casseroles74°C Clostridium perfringens and Bacillus cereus

Authority Reference : Safe Minimum Internal Temperature Chart

Pathogen source : https://www.foodsafety.gov/food-safety-charts/safe-minimum-internal-temperatures

Bad Bug Book : https://www.fda.gov/files/food/published/Bad-Bug-Book-2nd-Edition-%28PDF%29.pdf

💡 Tip: Always check the core or center of the food, not only the surface. Keep the food at the set temperature for 15 seconds. This will make sure even thick food is safe.

In big kitchens and food factories, the workers use thermometers all the time. A small eatery can get a digital food thermometer since it does not cost much and is a good choice for everyone.

5. Allergen Mismanagement — Not Every Risk Is About Bacteria

Allergies are getting to be more common now, especially in kids. Allergens do not need time to grow like bacteria. Even a tiny bit can cause a serious reaction in just a few minutes.

⚠️ Common Mistakes:

  • Using the same utensils or trays for nuts and non-nut products.
  • Mislabelled food can occur when “nut-free” cookies accidentally contain traces of nuts.
  • Cleaning surfaces with the same cloth used for allergens.

✅ Allergen Management Practices

Area

Good Practice

Storage

Store allergenic ingredients separately with clear labels (e.g., nuts, dairy, soy).

Preparation

Use separate tools and equipment. Sanitize surfaces before switching tasks.

Labelling

Always include allergen information on packaging or display boards.

Process Flow

Prepare allergen-free food first, then allergen items later.

Training & Communication

Staff must know the 8 major allergens and how to respond in an emergency. Customers should feel safe to ask questions.

💡 Example: In many bakeries, people bake pastries with nuts on separate trays. This is a simple step, but it can save lives.

Mislabelled food is a critical risk. Ensure your compliance and prevent severe incidents! Our Food Labelling Workshop delivers proven results. See the difference for yourself. Enroll today before seats fill up fast.

📒 Supplier Auditing for Allergen Management

Supplier auditing for allergen management is essential for food safety and reducing the risk of food poisoning. By thoroughly evaluating suppliers, businesses ensure compliance with regulations and effective allergen controls. This involves reviewing ingredient sourcing, production practices and storage conditions. Regular audits identify potential cross-contamination risks and improve communication between suppliers and manufacturers.

A systematic auditing process reduces allergic reactions and foodborne illnesses, protecting consumers and brand reputation. Proactive supplier management builds trust in product safety and provides vital protection against food poisoning.

What MOH (KKM) Has Done for Food Safety Malaysia

Malaysia’s Ministry of Health (MOH) has been working hard to make food safety better in the country. The work goes from setting rules for big companies all the way to home-based businesses.

1. Food Handler Course (Kursus Pengendalian Makanan)

The MOH has made it a legal requirement under the Food Hygiene Regulations 2009 for every food handler in Malaysia to attend a recognized course.

  • Kursus Pengendalian Makanan (LPM):This is a mandatory three-hour session conducted by MOH-recognized training providers. It ensures every worker understands the basics of hygiene and cross-contamination.
  • Typhoid Vaccination:All food handlers must receive a typhoid injection every three years (or as per current local authority guidelines) to prevent the spread of foodborne illness.

Join our MOH Food Handler Course Now!

2. Food Safety Assurance Programs (FSAP)

These are easy-to-follow programs made for businesses. These work for small ones and big manufacturers. They help you manage hazards and improve hygiene.

Program

Level / Target

Purpose

MESTI (Makanan Selamat Tanggungjawab Industri)

Small & medium enterprises (SMEs)

Basic hygiene system focusing on safe handling and traceability.

GMP (Good Manufacturing Practice)

Medium industries

Standard for production hygiene and facility control.

HACCP (Hazard Analysis & Critical Control Point)

Larger factories / exporters

Identifies and controls key food safety risks.

ISO 22000 / FSSC 22000

International manufacturers

Integrated food safety management recognized globally.

3. Home-Based Industry

MOH also gives out Home Food Preparation Guidelines (reference : https://hq.moh.gov.my/fsq/garis-panduan-permohonan-penyenaraian-pengusaha-makanan-homebased) . These are made to help small sellers:

  • Register with the local councils.
  • Keep everything clean and store items in the right place.
  • Put labels on the food and make sure you pack it the right way.

💡 In short: Food safety is important for all of us. It does not matter if you prepare food in a factory for hundreds of people or just make 10 packs in your home. Food safety is everyone’s responsibility.

4. Enforcement and Surveillance

The MOH does not just set rules; they actively monitor the industry through:

  • Routine Inspections: Health officers (PKD) conduct “grading” for premises (A, B or C). An “A” grade is the gold standard for being audit ready.
  • Food Sampling: Officers take samples from markets and eateries to test for harmful bacteria, illegal preservatives or heavy metals.
  • Premise Closure: Under Section 11 of the Food Act 1983, the MOH has the power to immediately close any premises that are unhygienic or pose a risk to public health

Ready to Secure Your Reputation?

Don’t wait for the next food poisoning incident to transform your business. Your competition is already moving forward and protecting their brand. Start your compliance journey with our Audit-Ready Mastery Program today. Whether you need to align with FSSC 22000 or simply want to empower your team with the Strategic Blueprint for success, we are here to guide you every step of the way.

Click here to Book Your Free Food Safety Strategy Advisory Session

Quick Recap: Safe Practices Table

Unsafe Practice

Common Mistake

Simple Prevention

Poor Hand Hygiene

Not washing after touching raw food or money

Wash hands for 20 sec with soap and clean water

Cross-Contamination

Same knife/board for raw & cooked food

Use colour-coded tools and separated zones

Improper Storage

Leaving food at room temp too long

Keep hot food >60°C and cold food <5°C

Under-Cooking

Food browned outside but raw inside

Cook until core reaches 70–75°C for 15 sec

Allergen Mismanagement

Mixing allergen & non-allergen foods

Separate storage, labelling and tools

Frequently Asked Questions (FAQ)

No — gloves only protect food if your hands are already clean. Always wash hands before putting on new gloves.

No. Jewellery can trap bacteria and fall into food. MOH guidelines recommend removing them.

Only if kept below 5°C and sealed. Generally, eat cooked leftovers within 2–3 days and ensure only reheated 1 time.

Follow MOH’s Home Food Preparation Guidelines — keep pets out of the kitchen, store ingredients properly and label your products clearly.

You can report directly to the nearest Pejabat Kesihatan Daerah (PKD) or through the MOH Food Safety and Quality Division website.

Check for MESTI, HACCP or HALAL logos — these indicate the food is made under recognized safety systems.

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Conclusion — From Awareness to Action

Food safety is not only up to chefs or inspectors. It is something we all share. Businesses, schools and people at home all have a part to play.

These five dangerous practices: hand cleanliness, cross-contamination, improper storage, under-cooking and allergen mismanagement are simple to control but often overlooked.

As food technologists, we share this knowledge because awareness saves lives. At Magcolm, we believe that every Malaysian, whether a student, home cook or business owner deserves to know how to keep food safe.

“When more people understand food safety, fewer people suffer from foodborne illness.”

Let’s team up to help make that real. A clean kitchen, a safe meal and simple good habits will go a long way.

Don’t wait for the next food poisoning incident to transform your business. Your competition is already moving forward. Do not risk your reputation—start your compliance journey with us today.

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Author Alicia

Meet Alicia Kho, the high-energy advisor who has been keeping industry standards flawless since 2010. When she isn’t making food safety simple and fun, she is busy being a proud mom of two or hunting for the perfect cup of coffee. She is always ready to help you grow—just keep the prawns away since she is strictly “prawn immune” thanks to a life-long allergy!