User Guide

1. Refer to the E-quotation for fill in the training details.
2. Register your ‘Course & Participants’ Details’ by clicking on ‘Register Here’. Double check the details provided is accurate and submit. When ready, tap “Yes, I’m done!”.
3. Select Certificate Delivery and “ADD TO CART”.
   Note: Please indicate 1 (training session) during “Add to cart”
4. Confirm session and “PROCEED TO CHECKOUT”.
5. Fill in the required information in the billing details.
6. Select your payment method, click “PLACE ORDER” and proceed with payment.

Non-HRD

7. Proceed with payment. For direct transfer or online payment, simply follow the provided instructions
8. Once order is placed, you will receive Thank You email

HRD

7. Check your email and simply follow the provided instructions for HRD grant application
8. Person in-charge (PIC) will receive a confirmation email along with zoom link and participant booklets upon grant approval

Online Training Rules

Applicable for remote online training only.

1. Prepare conducive environment for learning
2. Availability and smoothness of internet connection
3. Individual laptop or PC with webcam/camera features
4. Ensure “Zoom Meeting” apps/software is being installed in the device
5. Participants are required to be fully focused and show their faces throughout the entire training session.
6. Participants shall be punctual and familiarized with Zoom application

Physical Training Facilities Checklist

Applicable for physical training only.

1. Client to provide air-conditioned environment/ good ventilation environment
2. Client to provide proper white background to project presentation slide
3. Client to provide good & adequate lighting
4. Client to provide adequate tables and seating for registered participants
5. Client to provide adequate training space for participants (not congested)
6. Client to provide quiet / conducive ambience for training

Registration T&C

Registration
Registration shall be made via online registration and it will only be confirmed upon receipt of full payment and settlement of previous outstanding dues

Confirmation of Registration
A confirmation email will be sent before commencement of the training with full payment from Client or training grant approval from HRD Corp

Certificate of Attendance
E-Certificate of attendance will only be delivered upon full attendance with full payment from Client/HRD Corp and after completion of the training

Payment T&C

Payment Method
Full payment shall be settled fourteen (14) working days before training commencement

Please submit proof of payment and email at info@magcolm.my. Invoice will be issued in the following week for confirmed orders.

Beneficiary Name : Magcolm Solutions Sdn Bhd
Public Bank: A/C No. 321 6035 824

Cancellation T&C

Cooling-Off Period
Clients have a three (3) business days cooling-off period from the date of payment to cancel their registration for Training. During this period, a full refund (after deduction of payment gateway processing fees) will be issued, provided that no Training materials have been accessed or issued. After the cooling-off period, normal cancellation policies will apply.

Rights for Changes
Magcolm Solutions reserves rights to make any changes to the training, venue and trainer replacements if warranted by circumstances beyond its control. Magcolm Solutions also reserves the right to make alternative arrangements without prior notice should it be necessary to do so. Upon signing the registration form, you are deemed to have read and accepted the Terms and Conditions applied

Cancellation & Refund Policy by Participants
Refer to our latest refund policy at https://www.magcolm.my/terms-and-conditions/

Cancellation & Refund Policy by Magcolm Solutions
In the event of cancellation by Magcolm Solutions, all fees will be refunded in full, or the participant may reschedule to the next available date. Should cancellation become necessary, Magcolm Solutions will attempt to contact all registrants verbally or in writing